Privacy Policy

This website is operated by Prime Infrastructure Solutions Ltd, a company registered in England & Wales. We provide fire alarm installation, cable containment, structured cabling and installation engineer resourcing across the United Kingdom.

For any question about this policy or the personal data we hold, contact us at info@primeinfrastructure.co.uk.

We only collect the information you choose to give us. When you submit an enquiry through our contact form we collect your name, company name, email address, telephone number, the type of project you are enquiring about and the message you send us.

Our website does not use advertising or tracking cookies, and we do not build profiles of visitors.

We use your details to respond to your enquiry, to prepare quotations and specifications, to arrange site surveys and to manage any work we agree to carry out for you.

We may also use your contact details to keep in touch about an enquiry or project you have raised with us. We do not use your information for unrelated marketing.

We process enquiry information on the basis of our legitimate interest in responding to commercial enquiries, and on the basis of taking steps towards entering into a contract where you ask us to quote for or carry out work.

Where the law requires consent, we will ask for it clearly before we use your information.

Enquiry information is kept only for as long as it is needed to deal with your enquiry and to meet our legal, accounting and insurance obligations. When it is no longer needed, it is deleted.

We do not sell or rent your personal information. We only share it with trusted suppliers, subcontractors or professional advisers where that is necessary to deliver a project or to meet a legal obligation, and only to the extent required.

You have the right to ask for a copy of the personal data we hold about you, to have inaccurate information corrected, to ask us to delete information we no longer need, and to object to how we use it.

To exercise any of these rights, email info@primeinfrastructure.co.uk. If you are not satisfied with our response you have the right to complain to the Information Commissioner's Office (ICO).

We take reasonable technical and organisational measures to protect the information you send us and to keep it secure against unauthorised access, loss or misuse.

We may update this policy from time to time. Any changes will be published on this page with a revised date.